Phil Hauck's TEC Blog

Thursday, January 31, 2013

Keys to Success: Personal Mastery & Personal Awareness

"I've never worked with a client who used Personal Mastery and Personal Awareness as a Culture who wasn't successful," says James Newton, head of Newton Learning Systems and former head of TEC's Chair training.  Indeed, he says, "those who do this well significantly outperform their TEC peers, who in turn significantly outperform average non-TEC companies."
In a recent Wisconsin workshop, he said the following should be key elements of CEOs' efforts at Personal Mastery/Awareness.  Embracing and displaying them, he said, convey to the rest of the organization that they are critical habits, resulting in energized employees.
•  The most important one is Self-Disclosure/Vulnerability.  Believe it or not, it's THE key to a high performance TEC Group and a high performing company!  Why?  Because it yields Trust and Caring and Support!  If you are emotionally open to your fellow executives and employees, it not only shows them that you trust them, but they will feel that you are Authentic.  In return, they will be both caring and, most importantly, supportive of your efforts.  It makes people "all about others."  The result will be a collaborative, peak-seeking organization presenting an incredibly appealing and energized face to customers and prospects.  
•  It's Tough, but  ... Avoid being Judgmental.  "In any situation, the person who can most accurately describe reality without laying blame will emerge as the leader,"  a quote by Edwin Friedman.  Very important ... perhaps the secret to a leader's ability to not being so separate from his/her people that critical communication doesn't occur.  It's also a key to effectiveness:  Laying blame is judgmental, and immediately causes recoil in the other person.  If you avoid any judgment about the "person," but only about the idea, then the personal relationship isn't impaired and effectiveness is more likely to occur.  One technique:  Say, "I feel ...," rather than "You are ..."

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